This free, virtual, self-paced, monitored training will provide an introduction to the skills and techniques necessary to become a positive customer service agent in a variety of employment settings. Earn a certificate to add to your resume and get connected with employment services and tools. This workshop is available to adults in York Region. Eligibility conditions apply. Check our website for more information and to register online: https://www.skillsupgrading.ca/programs or contact the Skills Upgrading Centre for more information / 905-853-6279 / [email protected] / @skillsupgrading